Terms & Conditions

Last updated: September 2026

These Terms & Conditions govern your use of heyparth.com and any services provided by HeyParth ("we", "us", "our"). By engaging our services or using this website, you agree to these terms.

1. Services Provided

HeyParth provides digital marketing services including but not limited to SEO, Google Ads management, Meta Ads management, social media marketing, performance marketing, and website design. The exact scope of work for any engagement is defined in the quote, proposal, or invoice shared with you before work begins.

2. Custom Pricing & Quotes

Pricing shown on our Pricing page is indicative and starts from ₹2,500 for smaller engagements, scaling based on scope, platform, and business complexity. Final pricing is confirmed in writing before work begins and may vary based on your specific requirements.

3. Payment Terms

Our standard payment structure for ad management and marketing retainers is as follows:

• For monthly ad spend under ₹10,000: 50% advance, 50% balance
• For monthly ad spend of ₹10,000 or more: 70% advance, 30% balance
• Balance payments are due within 15 days of invoicing

Website and design projects typically follow a similar advance/balance structure, confirmed in your specific quote. Ad spend itself (the amount paid directly to Google, Meta, or other platforms) is separate from our service fees unless otherwise agreed in writing.

4. Refunds & Cancellations

• Advance payments cover strategy, setup, and work already initiated, and are non-refundable once work has begun
• If a project is cancelled before any work has started, the advance may be refunded at our discretion, less any costs already incurred
• Ad spend paid directly to Google, Meta, or other ad platforms is non-refundable through us, as it is governed by those platforms' own policies
• Monthly retainers can be discontinued with written notice; work completed up to that point remains payable

5. Service Delivery & Timelines

Timelines for websites, campaigns, and deliverables are estimated in good faith and shared during onboarding. Delays caused by late feedback, missing content or assets from your side, or third-party platform issues (such as Google or Meta ad approvals) may affect these timelines and are outside our control.

6. Client Responsibilities

• Providing timely feedback, approvals, and content (logos, images, copy) needed to complete the work
• Ensuring any content or claims you ask us to publish are accurate and that you hold rights to any assets you provide
• Maintaining ownership and access to your own Google Ads, Meta Ads, Google Business Profile, and website/hosting accounts wherever possible

7. No Guaranteed Results

Digital marketing outcomes — rankings, leads, sales, or ad performance — depend on factors outside our full control, including platform algorithms, market competition, your industry, pricing, and product-market fit. We do not guarantee specific rankings, lead volumes, or revenue outcomes. Our commitment is to sound strategy, transparent execution, and honest reporting.

8. Third-Party Platforms

Services involving Google Ads, Meta Ads, Google Business Profile, or other third-party platforms are subject to those platforms' own terms, policies, and approval processes, which are outside our control. Account suspensions or ad disapprovals by these platforms are not the responsibility of HeyParth, provided our work follows platform-compliant, white-hat practices.

9. Intellectual Property

Upon full payment, you own the final deliverables created specifically for you (such as your website files or ad creatives), unless otherwise agreed. HeyParth retains the right to showcase completed work in our portfolio and case studies, at a strategic level that respects your confidentiality, unless you request otherwise in writing.

10. Limitation of Liability

To the extent permitted by law, HeyParth's liability for any claim arising from our services is limited to the amount paid by you for the specific service in question. We are not liable for indirect, incidental, or consequential losses, including loss of profits or business opportunities.

11. Confidentiality

We treat client information, business data, and account access shared with us as confidential, and we expect the same regarding our proprietary strategies, pricing, and internal processes.

12. Governing Law

These terms are governed by the laws of India. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts in New Delhi, India.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of our services after an update constitutes acceptance of the revised terms.

14. Contact Us

Questions about these terms can be sent to:

• Email: info@heyparth.com
• Phone: +91 98732 91092
• Address: Connaught Place, New Delhi, India