Privacy Policy
We respect your privacy and are committed to protecting your personal data. This policy explains how HeyParth Digital Marketing Agency collects, uses, and safeguards your information.
Introduction
Welcome to HeyParth Digital Marketing Agency ("HeyParth", "we", "our", or "us"). We are a digital marketing agency based in Connaught Place, New Delhi, India, operating at heyparth.com.
This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or use our digital marketing services — including SEO, Google Ads management, Meta Ads, Social Media Marketing, Performance Marketing, and Website Design.
By using our website or services, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our website.
Information We Collect
We collect different types of information depending on how you interact with us:
- Contact information — name, phone number, email address, business name
- Form submissions — consultation requests, contact forms, enquiry forms
- WhatsApp messages — messages sent to our WhatsApp number (+91-7004086050)
- Email correspondence — emails sent to our business email
- Project details — information shared when discussing services or proposals
- Device information — browser type, operating system, device type
- Usage data — pages visited, time spent, clicks, scrolling behavior
- IP address — approximate geographic location (city/region level)
- Referring URL — how you found our website
- Cookie data — see our Cookies section below
- Social media interactions on our Instagram, Facebook, and LinkedIn pages
- Lead form submissions via Facebook / Instagram Lead Ads
- Google Ads conversion tracking data
- Analytics data from Google Analytics 4
How We Use Your Information
We use the information we collect for the following legitimate business purposes:
- To respond to your enquiries, consultations, and service requests
- To provide and deliver our digital marketing services
- To send you proposals, invoices, and project updates
- To communicate via WhatsApp, phone, or email about your project
- To improve our website performance and user experience
- To analyze how visitors use our website (via Google Analytics)
- To run retargeting ad campaigns (via Google Ads and Meta Ads)
- To comply with legal obligations under applicable Indian laws
- To send occasional marketing updates (with your consent — you can opt out anytime)
Cookies & Tracking Technologies
Our website uses cookies — small text files stored on your device — to enhance your experience and understand how our site is used.
- Essential cookies — Required for the website to function. Cannot be disabled.
- Analytics cookies — Google Analytics 4 tracks visitor behavior to help us improve our site. Data is anonymized.
- Advertising cookies — Google Ads and Meta Pixel track conversions from our paid advertising campaigns.
- Preference cookies — Remember your settings (such as language preference).
You can control and/or delete cookies through your browser settings. Disabling cookies may affect some website functionality. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Third-Party Tools & Advertising
As a digital marketing agency, we use several third-party tools and platforms. Some of these tools may collect data about website visitors as part of their standard operation:
- Google Analytics 4 — Website analytics. Google Privacy Policy
- Google Ads — Conversion tracking for paid campaigns. Remarketing to previous website visitors.
- Meta Pixel (Facebook/Instagram) — Tracks website conversions from Meta advertising. Powers retargeting campaigns.
- Google Search Console — Website performance in Google Search.
- WhatsApp Business — Customer communication. Subject to WhatsApp's Privacy Policy.
- WordPress & Elementor — Website platform and page builder.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
- Our website uses SSL/TLS encryption (HTTPS) for all data transmission
- Access to personal data is restricted to authorized team members only
- We use secure password management and two-factor authentication where available
- Client project data is stored in secure, password-protected systems
However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal data. To exercise any of these rights, contact us at kumardeepak17nov@gmail.com:
- Right to Access — Request a copy of the personal data we hold about you
- Right to Correction — Request correction of inaccurate personal data
- Right to Deletion — Request deletion of your personal data ("right to be forgotten")
- Right to Opt Out — Unsubscribe from marketing communications at any time
- Right to Data Portability — Request your data in a structured, commonly used format
- Right to Object — Object to processing of your data for marketing purposes
We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Client project data — retained for the duration of our working relationship plus 2 years for legal and accounting purposes
- Contact / enquiry data — retained for 12 months from last contact
- Website analytics data — retained as per Google Analytics settings (default 14 months)
- Marketing communications — retained until you unsubscribe or request deletion
After the applicable retention period, data is securely deleted or anonymized.
Children's Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data without parental consent, please contact us immediately and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
- 📧 Email: kumardeepak17nov@gmail.com
- 📞 Phone / WhatsApp: +91-7004086050
- 🌐 Website: heyparth.com
- 📍 Address: Connaught Place, New Delhi – 110001, India
- 🕐 Response Time: Within 2 business days
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable rules thereunder.
Have a Privacy Question?
Our team is happy to answer any questions about how we handle your data. Reach us any time.